Citizens want government to be online and available on their smartphone! Should be just as easy as online banking or buying something on Amazon.
Ontario has done a great job lately in rolling out great new online services, like with the OSAP aid calculator (https://www.ontario.ca/page/osap-ontario-student-assistance-program), Budget Talks to get great ideas from citizens (https://talks.ontario.ca/), or the new healthcare wait-times finder (https://www.ontario.ca/page/wait-times-see-specialist-and-surgery).
But what's next?!
Can i have a single sign-on for all government services, so i don't need six passwords?
e-Signature when i apply for something, so i don't need to mail or upload paperwork?
can you make it easier to find child care in my neighbourhood?
or to find a safe, good quality long-term care home for a family member?
There are so many things that could be done! Others must have good ideas too